Professor Mark Johnson to be keynote speaker
We are very excited to announce Professor Mark Johnson (UK) as a keynote speaker at Diversity in Health 2010.
 Professor Johnson is an internationally renowned expert on managing diversity in health and welfare service delivery. As co-director of the UK Centre for Evidence in Ethnicity, Health and Diversity, he has developed a substantial body of qualitative and quantitative research on ethnicity and health, which is used to strengthen policy and evidence-based practice.
He actively supports the development of community-based research and responses to culturally specific needs, and is a Trustee of the Afiya Trust. He is also the editor of the journal Diversity in Health and Care and director of the Mary Seacole Research Centre at De Montfort University, Leicester. Read more
|
Need help with your abstract?
With the call for papers deadline looming, we are offering a free informal training session in Melbourne on how to write a winning abstract.
Writing for Acceptance, held on Wednesday 20 January, will cover skills, tips and tricks for writing irresistible abstracts and creating engaging presentations.
Facilitated by Daniel Reeders of the CEH Multicultural Health & Support Service and Kenton Miller from the Victorian Equal Opportunity Commission, this session is the perfect opportunity to polish your abstracts for submission to Diversity in Health.
When: Wednesday 20 January, 2pm - 4pm
Where: Centre for Culture, Ethnicity & Health, 81-85 Barry Street, Carlton (Directions)
To reserve your place, email danielr@ceh.org.au or call (03) 9342 9700.
 Forward this article Print this article
|
We shouldn't complain ... should we?
Encouraging migrant and refugee clients to complain about poor service benefits the entire health system.
 Ever experienced poor service? Of course you have. Ever complained about it and got it fixed? I'm sure you have, and very satisfying it was, too.
But what would happen if you had no idea how to make a complaint, who to complain to, or even if you had any right to complain at all? And what if not complaining was bad for your health?
Complaining – informing a health agency of the bad as well as the good – is an integral part of good service.
Many refugees and migrants experience serious problems within the health system. I have heard from patients whose doctors refused to use interpreters, despite repeated requests; parents made to use their children as interpreters, even for medically complex or deeply personal issues; patients who did not understand why medical procedures were being performed because no one gave them information in their preferred language. Read more
|
|
| |
|
The call for papers closes on 8 February.
We have received some outstanding submissions so far, but we are still waiting to hear from you.
Don't miss the chance to present your research and projects to a national audience.
Click here to submit your abstract
|
| |
|
| |
|
We asked you to tell us what you find challenging about working in a culturally diverse environment. Here is what people said:
“Lack of evidence base for multicultural health. Systematic exclusion of CALD from national data collection and health surveys.”
“Recruitment of bilingual peer educators for community education programs.”
“The belief that with cultural competence comes absolute expertise when in fact no one can ever be a total expert in someone else's culture.”
“Getting very busy professionals to use (and to see the importance of using) interpreters.”
“Students focus on clinical competence and see cultural competence as secondary or even tertiary importance.”
What else is important and how can we address it?
Take the survey and let us know.
|
| |
|
|
